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Returns and refunds

Returns and refunds

If you’re looking to return or exchange your order for whatever reason, we can help! We offer exchange or refund within 30 days of purchase. You can return your product for a different product, or a refund to the original payment method. Return shipping is at your own cost.

  • Returned items must be returned in original product packaging
  • Returned items must have no visible signs of use
  • Discounted items are final and cannot be returned or exchanged

Contact us at hello@thecolourpalettecompany.com with all order details to begin the process.